Our Support Services
Move to cloud and work from home.
For details call 0777 367 786
Kindly note AccSoft working hours Mon to Fri 9.00 am to 5.30 pm, Sat 9.00 am to 1.30 pm, except Mercantile holidays.
No point just selling a software product. The Customer needs to be trained on how to use it. The product needs to be customized to specific requirements.
We do a brief system study in order to customize the software to meet the requirements. Thereafter a specific training program will be designed to implement the software. All our training is at the customer place and it is on the job.
Our Customer support staffs have a sound background in accounting as well as computing.
Once the software is implemented we continue support our customers by way of a maintenance agreement. This covers trouble shooting, additional training, online telephone call support etc.
We have dedicated a separate phone line to our existing customers. The customers may call 53 53 530 (Hunting) during week days (Monday to Friday 8.30 AM to 5.30 PM) and Saturdays 8.30 AM to 1.00 PM